Articles

 Can I manage multiple domains under one Control Panel account?

No, currently you will only be able to manage a single domain under one Control Panel.  Each...

 Can I upgrade my account in the future?

Yes, you can upgrade your account anytime by contacting our sales group: sales@redorum.com. ...

 Can RedOrum Customize a Package for Me?

Yes most definatly. Simply open up a helpdesk ticket in the Sales department, and be sure to...

 Can RedOrum Register a Domain Name for Me?

Absolutely! RedOrum offers affordable domain registration services. Now you can get a domain...

 Can RedOrum transfer my website from my old provider?

Yes, RedOrum can transfer all of your accounts from your previous provider completely free* of...

 Do you allow adult, warez or other illicit sites or content?

No. Please see our Terms of Service for allowed content.

 Do you host international domains?

Yes. We can host international domains from any country of origin.

 Do you offer a money-back guarantee?

Yes. All web hosting services are covered by our hassle-free, 30-day money back guarantee: If...

 Do you offer an uptime guarantees?

Yes most definitely! RedOrum has always offered and stood by it's 99.9% uptime guarantee.

 Do you register domain names?

Yes. Domain name registration starts at just $8.88 for annual registration. See hosting packages...

 Frequently Asked Questions

1. What operating system(s) do you run on your servers? We currently run Linux on our servers....

 How can I test your Speed?

To see just how fast our servers are, please try downloading one of our test files by clicking...

 How do I demo the Control Panel before I decide to purchase a hosting package?

Click on the link or copy and paste into your browser of your choice to demo the control panel....

 How do I move my MySQL Databases?

This can be used to back up a database or to move database information from one server to...

 How do I move my Website from my old host to RedOrum?

Yes, it is very simple for us to transfer over your entire website including your MySQL databases...

 How do I transfer my Website to RedOrum?

This process is very easy. You can simply navigate to our main website www.redorum.com and choose...

 How long does it take to get my Website online?

If you ordered a new domain name through us, it will take 24-48 hours. If you are transferring an...

 How soon will my account be setup and ready to use?

Your account will be setup instantly upon payment. You will receive an email with your account...

 Is there a minimum time contract/commitment?

At this time we do not have any contracts/commitments. Our customers are always covered by our...

 What Control Panel do you use?

We currently use cPanel Control Panel (for Linux packages) and Plesk Control Panel (for Windows...

 What different logs or reporting tools are available for the website?

Here are the reporting tools/logs made available for our webhosting packages.  Some of the...

 What kind of support does RedOrum offer?

RedOrum offers various ways for our customers to receive support. We have a 24/7 support...

 What payment methods do you take?

RedOrum LLC is a verified PayPal Merchant. At this time, the only method of payment is through...

 Where is your datacenter located? How fast are your servers?

Please see our About Us page regarding this information

 Will you place banners on my site?

No. RedOrum provides a paid service and there will be no banners or other forms of advertising...