How to import contacts

Importing Contacts

SmarterMail supports importing contacts from two different types of files: vCards (VCF) and comma-separated text files (CSV). SmarterMail also supports importing from a .zip file containing any combination of these files.

Importing vCard or zipped vCard files

  1. Click All Contacts from the My Contacts tree view.
  2. Move your mouse over the Import/Export icon from the actions toolbar and choose Import Contacts.
  3. Link to the file you wish to upload and click on OK.
  4. If any conflicts occur, you will be asked to resolve them by performing one of the actions below:
    • Add as a New Contact – As it states, this option adds a completely new contact record with the information in the vCard.
    • Replace Existing Contact – Replaces the contact in the box with the new one being uploaded. To examine the properties of the close match contacts, hover your mouse over the magnifying glass icon in the list at the bottom of the page.
    • Skip this Contact – Jumps over this contact and does not perform an action.
  5. Once all conflicts are resolved, the process is complete.

Importing CSV or zipped CSV files

  1. Click All Contacts from the My Contacts tree view.
  2. Move your mouse over the Import/Export icon from the actions toolbar and choose Import Contacts.
  3. Link to the file you wish to upload and click on OK.
  4. Map the contact fields from your CSV to SmarterMail fields by choosing them from the dropdown boxes.
  5. If any conflicts occur, you will be asked to resolve them by performing one of the actions below:
    • Add as a New Contact – As it states, this option adds a completely new contact record with the information in the vCard.
    • Replace Existing Contact – Replaces the contact in the box with the new one being uploaded. To examine the properties of the close match contacts, hover your mouse over the magnifying glass icon in the list at the bottom of the page.
    • Skip this Contact – Jumps over this contact and does not perform an action.
  6. Once all conflicts are resolved, the process is complete.
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