Your encryption key is never sent to our servers. We cannot help you retrieve it. The files that were backed up with your lost encryption key cannot be restored. You should create a new backup set with a new key and immediately backup your files.
It is extremely important to keep the key safe.
Goto http://www.redorum.com/client/cart.php and click on ArchCloud Lite or Pro, and select the...
Traditionally, most people go out and buy an external hard drive or NAS box for their backups....
The main benefit is for disaster recovery and insuring that you can recover your data. No capital...
The software consists of two parts, the client (ArchCloud Pro and Lite) and our servers. The...
Changing your password does not alter the encryption key in anyway. It is very important to keep...
