The software consists of two parts, the client (ArchCloud Pro and Lite) and our servers. The client encrypts the data, packages it on your computer before sending it to our servers. Once it’s on our servers, it’s then replicated and backed up several more times to mitigate any loss or recovery to your data.
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I have a trial account, how do I subscribe for the service?
Goto http://www.redorum.com/client/cart.php and click on ArchCloud Lite or Pro, and select the...
Can I just buy an external hard drive to backup?
Traditionally, most people go out and buy an external hard drive or NAS box for their backups....
What?s the benefit of ArchCloud?s online backup?
The main benefit is for disaster recovery and insuring that you can recover your data. No capital...
I have lost my encryption key, can you send it to me?
Your encryption key is never sent to our servers. We cannot help you retrieve it. The files that...
When I change my password, does it change the encryption key?
Changing your password does not alter the encryption key in anyway. It is very important to keep...
